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Terms and conditions

  • You agree to abide by these Terms of Use, as they may be amended by Hepapapa Pte Ltd from time to time in its sole discretion. It is your responsibility to review these Terms of Use periodically, and if you find these Terms of Use unacceptable, you must immediately leave the *Website and cease all use of the *Website. YOU AGREE THAT BY ACCESSING AND USING THE *WEBSITE, YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.
    • The *Website refers collectively to these websites: hepapapa.sg, Facebook.com/hepapapa, Youtube Channel: hepapapa
  • Terms and Conditions
    • All users of the Website agree that access and use of this Website are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, you are advised not to use this site.
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    • Copyright
    • The entire content in this Website, including but not limited to text, graphics, or code is copyrighted as a collective work under Singapore and other copyright laws and is the property of Hepapapa Pte Ltd. The collective work includes works that are licensed to Hepapapa Pte Ltd.
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    • All Rights Reserved
    • Permission is granted to electronically copy and print hard copy portions of this site solely for your own non-commercial use, or to place an order with Hepapapa products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is strictly prohibited unless permission is granted in writing by Hepapapa Pte Ltd. You agree not to change or delete any proprietary content downloaded from the site.
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    • Delivery
    • There is no minimum order amount and delivery fee is charged based on final weight of content. Delivery fee can range from $3.34 to $19.30. If COD is selected, there is an additional SGD2 or 4% of COD amount (whichever is higher) that will be collected upon delivery. Final delivery charge will be displayed upon checkout. 
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    • Limitation of Liability
    • Hepapapa Pte Ltd shall not be liable for any damages, injury, or medical conditions that result from the use of the products and information on this Website.
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    • Terms & Conditions; Termination
    • These terms and conditions are applicable to you when accessing the site or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hepapapa Pte Ltd without notice at any time, or any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall continue even with termination.
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    • Notice
    • Hepapapa Pte Ltd may deliver notice to you by means of e-mail, SMS, a general notice on the site, or by other reliable method or messaging systems to the address you have provided.
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    • Use of Site
    • Harassment in any manner or form on the site, including via e-mail, chat, messaging system, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including Hepapapa Pte Ltd or other employees, agents, or representatives, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is slanderous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization or multi-level marketing network.
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    • Participation Disclaimer
    • Hepapapa Pte Ltd does not and cannot review all communications, links, and materials posted to or created by users accessing the Website, and is not in any manner responsible for the content of these communications, links and materials. Hepapapa Pte Ltd is merely a passive conveyor for the distribution of these communications and materials and is not undertaking any liability relating to any contents or activities on the site. However, Hepapapa Pte Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable in its sole discretion.
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    • Third-Party Links
    • In our effort to provide increased value to our visitors, the Website may link to sites operated by third parties. However, even if the third party is associated with Hepapapa Pte Ltd, the Company or Website has no control over these linked sites, all of which have separate and independent privacy and data collection practices. These linked sites are provided only for your convenience and therefore you assume the risk when you access them. Nonetheless, in our continual effort to provide a better user experience, and protect the integrity of the Website and the links placed upon it, the Company, therefore, requests any feedback on not only its own Website but for sites, it links to as well (including if a specific link does not work).
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    • Privacy Policy
    • The Company respects your privacy and the Company’s current privacy policy can be accessed by clicking the “privacy policy” link at the bottom of the page. The company’s privacy policy is expressly incorporated into this Agreement by this reference.
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    • USER CONTENT
  • 1. License for use
    • You grant the Company license to use the materials you post to the Website. By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content (“User Content”) to the Website, you grant the Company, its officers, directors, employees, consultants, agents, and representatives a license to use User Content in connection with the operation of the Internet business of the Company, its affiliates, officers, directors, employees, consultants, agents, and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat User Content. You will not be compensated for any User Content. You agree that the Company may publish or otherwise disclose your name in connection with your User Content. By posting User Content on the Site or Service, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, transmit, or distribute User Content.
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    • 2. Compliance with intellectual property laws
    • When accessing the Website you agree to obey the law and to respect the intellectual property rights of others. Your use of the Website is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, transmit, or distribute any information or content (collectively, “Content”) in violation of any third party’s copyrights, trademarks, or other intellectual property rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third-party rights caused by any Content you provide or transmit, or that is transmitted using your User ID. The burden of proving that any Content does not violate any laws or third-party rights rests entirely with you.
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    • 3. Inappropriate content
    • You shall not make the following types of content available. You agree not to upload, download, display, perform, transmit, or otherwise distribute any content that (a) is slanderous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. The Company reserves the right to terminate your receipt, transmission, or other distribution of any such material using the Website, and, if applicable, to delete any such material from its servers. The Company intends to cooperate fully with any law enforcement officials in the investigation of any violation of these Terms of Use or of any applicable laws.
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    • Alleged Violations
    • To ensure a high-quality experience for you and other users of the Website, you agree that the Company or its representatives may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third-party rights, or other unauthorized uses of the Site or the Service. The Company does not intend to disclose the existence or occurrence of such an investigation unless required by law, but the Company reserves the right to terminate your account and access to the Website immediately, without notice or liability to you, if the Company believes that you have violated any of the Terms of Use, furnished Company with misleading information, or interfered with the use of the Website by others.
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    • No Warranties 
    • THE COMPANY DISCLAIMS ALL WARRANTIES. THE COMPANY IS MAKING THE WEBSITE AVAILABLE ON A “AS IS, WHERE IS” BASIS WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM THE USE OF, OR INABILITY TO USE THE WEBSITE. THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THE CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, AND RELIABILITY OF THE CONTENT ON THE WEBSITE.
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    • Limited Liability
    • THE COMPANY IS NOT LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR ANY OTHER PRODUCTS OR INFORMATION PROVIDED TO YOU BY THE COMPANY.
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    • Prohibited Uses 
    • Company imposes certain restrictions on your permissible use of the Website. You are prohibited from violating or attempting to violate any security features of the Website, including a) accessing content or data not intended for you, or logging onto a server or account that you have no authorization to access; (b) attempting to probe, scan, or test the vulnerability of the Website, or any associated system or network, or to breach security or authentication measures without authorization; (c) interfering or attempting to interfere with service to any user, host, or network, by means of but not limited to, submitting a virus to the Website, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;” (d) using the Website to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Website; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by the Company in providing the Website. Any violation of system or network security may subject you to civil and/or criminal liability.
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    • Indemnity 
    • You agree to indemnify and defend Hepapapa Pte Ltd and its officers, directors, employees, consultants, agents, and representatives from any and all third-party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the Website, your violation of these Terms of Use, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Company will notify you of any such claim, loss, liability, or demand, and will provide you with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.
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    • Copyright
    • All contents of the Site or Service are Copyright © 2023 Hepapapa Pte Ltd. All rights reserved.
    • Governing Law
    • These Terms of Use shall be construed in accordance with and governed by the laws of the Republic of Singapore.
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    • Severability; Waiver
    • If, for whatever reason, a court of competent jurisdiction finds any term or condition in these Terms of Use to be unenforceable, all other terms and conditions will remain unaffected and in full force. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party
    • No License
    • Nothing contained on the Website should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by the Company or by any third party.
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    • Modifications
    • The Company may, in its sole discretion and without prior notice, (a) revise these Terms of Use; (b) modify the Website; and (c) discontinue the Website at any time. The Company shall post any revision to these Terms of Use to the Website, and the revision shall be effective immediately on such posting. You agree that, by continuing to use or access the Website following notice of any revision, you shall abide by any such revision.
    • ACKNOWLEDGEMENT. 
    • BY ACCESSING AND USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.